Sriwijaya Air CGK Terminal – Soekarno-Hatta International Airport

Need Help? Call Travel Agent

Do not just know your terminal, but also familiarize yourself with the key services, facilities, and amenities available at the Sriwijaya Air CGK Terminal. To add a touch of comfort and convenience to your journey, you need to first understand the layout and available resources. For this, you must refer to this comprehensive guidebook, which provides detailed insights about this terminal and its specifics. From the seamless check-in process to easy flight boarding, this guide covers all the info. So, keep reading till the end while ensuring to make a note about the Soekarno–Hatta International Airport details for your ease. It goes as!

Know about Sriwijaya Air CGK Terminal

In case you are looking for directions and are unable to locate the counters before and after their flight can use the following table for the details. From contact details to airport address, you can find all the details, and this is as:

Airport NameSoekarno–Hatta International Airport
Airport CodeCGK
Airport AddressBenda, Tangerang City, Banten, Indonesia
Contact Number+62 21 55912648
Terminal NameTerminal 2
Airline NameSriwijaya Air
IATA codeSJ
ICAO codeSJY
Sriwijaya Air Websitehttps://www.sriwijayaair.co.id/aboutus/contactus
Instagram Pagehttps://instagram.com/sriwijayaair
Facebook Linkhttps://www.facebook.com/sriwijayaair
YouTube Accounthttps://www.youtube.com/SriwijayaAirChannel

List of all Sriwijaya Air Terminal

Arrivals & Departures at CGK Airport

When it comes to the arrivals and departures at the Soekarno–Hatta International Airport, you just have to sigh lightly. Thinking why? Terminal 2 is equipped with the best services and facilities to ensure that the Sriwijaya Air flyers are in their comfort zone. All you need to do is follow the signs and reach the designated boarding gates. 

  • Arrival terminal Name​: Terminal 2
  • Departing Terminal Name: Terminal 2

Sriwijaya Air Corporate Office Details

For any official inquiries or assistance, you can reach out to Sriwijaya Air through their head office. The team is available to help with customer service, partnership, or other airline-related matters. Here are its details: 

Map Location of Soekarno-Hatta International Airport

Services Passangers Get at Sriwijaya Air CGK Terminal

At Terminal 2 of the CGK Airport, you will find that it provides a number of conveniences or facilities, which contribute to your air journey. Would you like to know about such services? Then, have a look at the given ones and here is a list of everything available: 

Reservation Counters

Reservation counters are accessible at the Sriwijaya Air Jakarta Terminal for travelers who wish to modify their flight reservation, obtain a new reservation, or want to make changes to their current reservation. This is your desk to be if you are looking for quick assistance with bookings, need help with flight availability, or want to explore travel options on short notice.

Check in Counters

For travelers who prefer not to check in online and would like to check in at the airport, self-service kiosks and check-in counters are available. For passengers who require assistance with this service, the counters are available to guide you through the process, assist with seat selection and baggage tagging, and ensure a smooth check-in experience.

Pet Relief Areas

The Terminal Sriwijaya Air Soekarno Hatta​ has a designated area to provide a beautiful journey for your furry friend. If you want to give your pet a chance to stretch and relieve itself before or after the flight, these pet relief zones are conveniently located within the terminal to make traveling with pets easier and stress-free.

Now that you are aware of some crucial services available at the Soekarno–Hatta International Airport for Sriwijaya Air flyers, here are some additional facilities that will help make your time at the airport enjoyable!

Lost and FoundCurrency ExchangeATMs
RestroomsShopsRestaurants and Food Courts
Quiet RoomsSalons and SpasMovie Theatres
Baggage ClaimCoffee ShopsCurrency Exchange
Postal ServicesLuggage DeliveryPets Safety
Art ExhibitsMeeting RoomsPlaygrounds
Vending MachinesTaxi StandsPublic Transportation 
Conference RoomsKids’ Play AreasPrayer Rooms

Conclusion

Lastly, in case you lose any of your items within the Sriwijaya Air CGK Terminal, immediately make your way to the lost and found desk. The officials there are ready to help you recover your lost belongings as quickly as possible.

Frequently Asked Questions

What terminal is Sriwijaya Air at the CGK Airport?

For both flight arrivals and departures, Sriwijaya Air uses Soekarno–Hatta Airport Terminal 2.

How early do I need to check in for Sriwijaya Air?

Passengers can check in online 24 hours to 30 minutes before the scheduled flight departure.

Is there wifi at CGK?

Yes. All ticketed passengers can access the free wireless internet facility at Terminal 2.

How can I contact the officials of Sriwijaya Air?

Contact the airline’s professionals via phone, text, email, or official website. You can also connect through social media platforms.

What are the significant amenities available at Terminal 2?

Terminal 2 provides terrific assistance to passengers and is equipped with amenities like check-in counters, ticketing desk, pet-relief area, and more.